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Membership of the motoring organisation in the state where your principal home is will give you coverage Australia wide through reciprocal arrangements.   They may also cover you if you have membership of an overseas motoring organisation.  Phone 131111 Australia wide for breakdown assistance.  If you are using a phone on an international network, you need to use the international +61 when dialling roadside assist. 

 

If you have a higher level of cover specific to your state, to access this you may be required to telephone a separate number to access roadside assistance and these are shown hereunder. 

 

For those with hearing impairment, most states have an SMS option, and can be used for members of that state as listed.  See options state by state for those with hearing impairment hereunder.  Check with your state as to whether you should SMS the state of your membership or the state where you are requiring the assistance as advice varies.

 

In most cases, you are required to reside in the state of the organisation, and benefits may be calculated according to distance from "home" eg if accommodation is required if too far from home. While most state organisations will accept a postal address or an address of a relative being used whist travelling, RAA specify a physical address. 

 

See details of cover types and towing limits for Western Australia (RAC), Victoria (RACV),Queensland (RACQ), South Australia (RAA), Northern Territory (AANT), Tasmania (RACT) and New South Wales ACT (NRMA). 

RAA Royal Automobile Association of South Australia 

For those with hearing impairment, you may use 0427 131 110 for SMS only. 
 
 

South Australia

Home > Tips and Hints > Keeping costs down > More ideas for keeping costs down > Roadside Assist > 3
Towing size limits
 
If you are towing a caravan, trailer, horse float or similar and the vehicle breaks down, RAA will tow the member's vehicle and the towed unit as shown below according to your product towing distance entitlement. 
 
Premium: Towed units under 2 tonnes that do not require special towing equipment receive towing as per the vehicle towing distances. Towed units exceeding 2 tonnes and up to 4 tonnes, over size, or recreational mobile homes exceeding 4 tonnes are covered up to a maximum of $220 per year for special towing equipment #.
 
RAA Plus: Towed units under 2 tonnes that do not require special towing equipment receive towing as per the vehicle towing distances.
 
RAA Standard: No benefits.
 
# RAA will arrange towing on behalf of a member with Premium cover when the vehicle or caravan, trailer or recreational mobile home cannot be towed under the normal towing limitations. Normal towing limitations apply to the provision of this benefit and, with the exception of recreational mobile homes, are limited to 4 tonnes. Excess costs must be paid to the service provider by the member at the time of the tow. The maximum RAA will pay per year for the cost of special equipment towing $220.
 
Towing of vehicles/towed units for Standard and Plus Road Service product holders are limited to the vehicle with physical dimensions of 5.5 metres in length, 2.3 metres in width, 2 metres in height or wheel span of 1.8 metres and weight of 2 tonnes.
 
Members must have a South Australian residential address.
Motoring organisation websites in each state can be found here 
 
Prices and brochures were up to date when these pages were built.  To be certain of up to date details, please check on the motoring organisation website.

RACQ Royal Automobile Club of Queensland 

For those with hearing impairment, you may use 0427 131 111 for SMS only.
 

RACQ have three premium levels of roadside assistance available to members, Plus Care & Ultra Care will both cover towing benefits for a caravan up to 23 foot (including drawbar) and weighing less than four tonnes. RACQ Ultimate as this will cover towing and recovery costs for a caravan up to 32 foot (including drawbar) and weighing less than four tonnes.  However vehicles over three tonnes GVM may not be able to access all services; There is no cover for towing for these vehicles.  SeeRACQ Service Limitations and look under Limited Service Vehicles.   

 

See Compare Options for a comparison of the cover levels to help you choose the one most suited to your needs.

Queensland

While RACQ requires members to provide a physical address in Queensland, they do not need to be permanent Queensland residents.  The address of a relative or even a caravan park will suffice. 
Extract from Road Service Levels
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