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Home > Tips and Hints > Keeping costs down > More ideas for keeping costs down > Roadside Assist
Motoring organisation websites in each state can be found here 
 
Prices and brochures were up to date when these pages were built.  To be certain of up to date details, please check on the motoring organisation website.
 
There are a number of private companies offering roadside assistance services, but most have limited benefits compared to above.  These include National Roadservice Australia, Allianz Global Assistance, Budget Direct Roadside Assistance, and Real Roadside
 
AAMI now have a roadside assistance product available as an add on to their comprehensive car insurance.  Towing cover when the breakdown cannot be resolved roadside is limited to towing your car to the closest repairer at no extra charge, up to 20 kilometres in the metro area and up to 100 kilometres for regional areas. This includes any caravan or trailer up to 2.75 tonnes.

Membership of the motoring organisation in the state where your principal home is will give you coverage Australia wide through reciprocal arrangements.   They may also cover you if you have membership of an overseas motoring organisation.  Phone 131111 Australia wide for breakdown assistance.  If you are using a phone on an international network, you need to use the international +61 when dialling roadside assist. 

 

If you have a higher level of cover specific to your state, to access this you may be required to telephone a separate number to access roadside assistance and these are shown hereunder. 

 

For those with hearing impairment, most states have an SMS option, and can be used for members of that state as listed.  See options state by state for those with hearing impairment hereunder.  Check with your state as to whether you should SMS the state of your membership or the state where you are requiring the assistance as advice varies.

 

In most cases, you are required to reside in the state of the organisation, and benefits may be calculated according to distance from "home" eg if accommodation is required if too far from home. While most state organisations will accept a postal address or an address of a relative being used whist travelling, RAA specify a physical address. 

 

See details of cover types and towing limits for Western Australia (RAC), Victoria (RACV),Queensland (RACQ), South Australia (RAA), Northern Territory (AANT), Tasmania (RACT) and New South Wales ACT (NRMA). 

RACWA Royal Automobile Club of Western Australia 

When more than 100 kilometres from home on Classic, Ultimate or Ultimate Plus cover please call 1800 999 036

For those with hearing impairment, you may use 0434 182 877 for SMS only.

SIZE AND WEIGHT ALLOWANCES

FOR YOUR CARAVAN, MOTORHOME OR TRAILER

For those towing, you may need to upgrade to the Tow Pack at the additional cost of $70 and is discounted according to length of membership. RACV will honour cover for to Tow Pack customers which meet their size, weight and distance limits even if in another state. 

 

Accepts members from other states.

RACV Royal Automobile Club of Victoria 

Extra Care and Total Care members call 1800 333 300 for Roadside Assistance.

For those with hearing impairment, contact RACV to make special arrangements.  See Roadside Assistance by SMS  for the on-line form to apply.

Extract. See more RACV Brochure
Extract.  See more in RAC Brochure

Western Australia

Victoria

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RAC of WA specifies the size and weight limit for towing will be limited to within the capabilities of the equipment the agent has when outside of the 'guaranteed service areas".  They define a caravan as being "Caravan means a covered carriage or house on wheels and which does not exceed 2 tonnes gross weight, 5.5 metres in length and 2.6 metres in height and which is used for private or recreational purposes".
 
Membership for Western Australian residents only.